Introduction
- Caravan Hospitality is committed to protecting the privacy and confidentiality of our clients.This Privacy Policy explains how we collect, use, share, and protect your personal information.
Information We Collect
- Personal Information: When you book a trip or inquire about our services, we may collect personal information such as your name, contact details (e.g., email address, phone number), passport details, date of birth, payment information, and any other relevant details necessary for your travel arrangements.
- Sensitive Information: In certain cases, we may collect sensitive information such as health details or special requirements (e.g., dietary needs) to ensure your travel experience meets your specific needs.
- Usage Information: We may collect information about your interactions with our website or mobile apps, including your IP address, browser type, and pages visited.
How We Use Your Information
- Booking and Travel Arrangements: We use your personal information to process your bookings, secure reservations, and communicate with you about your travel plans.
- Customer Service: Your information allows us to provide you with personalized customer service, respond to your inquiries, and address any issues or concerns.
- Marketing Communications: With your consent, we may use your contact details to send you promotional offers, newsletters, and other marketing communications. You can opt out of these communications at any time.
- Legal Compliance: We may use your information to comply with legal obligations, such as reporting to government authorities or enforcing our terms and conditions.
Sharing Your Information
- Service Providers: We may share your personal information with third-party service providers, such as airlines, hotels, car rental companies, and tour operators, to facilitate your travel arrangements.
- Legal Requirements: We may disclose your information if required by law, court order, or government regulations, or to protect our rights and the safety of our clients.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction.
Data Security
- We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include secure servers, encryption, and access controls.
- While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Data Retention
- We retain your personal information only as long as necessary to fulfil the purposes for which it was collected, or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
Your Rights
- Access and Correction: You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.
- Deletion: You may request the deletion of your personal information, subject to legal obligations that may require us to retain certain data.
- Objection and Restriction: You may object to the processing of your personal information or request restrictions on how we use it.
- Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
Cookies and Tracking Technologies
- We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver personalized content and advertisements.
- You can manage your cookie preferences through your browser settings.
Third-Party Links
- Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
- We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes and update the effective date at the top of this policy.
Contact Us
- If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: chaturvedi@royalcaravan.com
- Phone: +919829016175
- Mailing Address: A-1 Mahalaxmi Villa Colony, Opp Naman Hospital Jaipur (Rajasthan) India
- Pin:302020
